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FREQUENTLY ASKED
QUESTIONS
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Processing timeProcessing your order is within 1-2 business days. Custom Orders are within 2-7 business days.
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Delivery TimeOnce shipped your order will arrive between 2-6 business days. Tracking information will be sent to your email.
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Shipping CostYour shipping cost depends on your location & the type of shipping which is calculated at checkout.
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My item is damaged or faultyStones of She takes great care in ensuring all products are packed and shipped safely. In the circumstance a product is is damaged in transit or faulty, a refund or exchange is offered. Stones of She has a 14 day policy for lodging a damaged or fautly items claim. A photograph of the product will be required to lodge a claim. Return shipping label will be emailed to you once the successful claim is complete. Email info@stonesofshe.com to lodge your claim.
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Return PolicyChange of mind returns or exchanges for any items are not excepted.
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Where are your crystals souredAt Stones of She we source our crystals from all around the world from the mines and wholesalers. All of our crystals and products are cleansed before packing.
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